Shipping policy

Shipping Policy

At The Zaorie Nest, we aim to make your shopping experience simple and convenient. Please read our shipping policy below before placing your order.

1. Order Processing

Orders are usually processed within 1–3 business days after the order is confirmed.

During busy periods, sales, or holidays, processing may take a little longer.

2. Delivery Time

Once your order has been shipped, delivery usually takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times may vary due to weather, courier delays, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

4. Cash on Delivery

We may offer Cash on Delivery (COD) for selected locations. Customers are responsible for providing a correct and complete delivery address and contact number.

5. Order Tracking

When tracking information is available, it may be provided to you after your order has been shipped.

6. Incorrect Address

Please make sure your shipping information is correct before placing your order. The Zaorie Nest is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

7. Delayed or Lost Packages

If your order is delayed or appears to be lost during transit, please contact us. We will work with the courier service to help resolve the issue.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order details along with clear photos or videos of the package and product.